Lyle - September, 2016

Trip Report

Hedonism 20 – 27 September 2016

 

 

I visited Hedo 20 – 27 September 2016 and following is a brief trip report regarding my comments and observations following the trip.

 

I flew with American Airlines from St. Louis, Mo to Montego Bay via Charlotte.  Both flights were routine with no problems or delays along the way.

 

Arrival in Jamaica was also pretty uneventful; there was a relatively short line in Immigration and virtually no delay at all in Customs.  Our luggage was available as soon as I reached customs and essentially no lines at all waiting for the Customs officer.

 

I booked ground transportation via Rocky’s Taxi & Tour Service (https://www.rockystaxiandtourservice.com/) and their representative was waiting just outside the door as promised.  The rest of the trip to Hedo was expedient with the usual professional service provided by Rocky’s.

 

Check-in at Hedo was quick, smooth, and efficient and my room was ready upon arrival.  I can’t conceive any way the arrival registration process could have been better.

 

My room was clean and in good condition.  A new air conditioner has been installed and works VERY well.  I was very happy with the way the air conditioner works, once I got the remote control for it figured out.

 

We had periods of rain every day (I think) but nothing that really was much of an inconvenience.  The rain would last for an hour or so, and that was usually the end of it.  It just provided an opportunity for a nap or to find somewhere suitable to hang out with people.

 

I thought the bar and food service staff was excellent all week and never had a complaint with any of that.  I enjoyed the food all week and thought it was good.  It certainly met my expectations and I had no complaint with any of it.  I did eat in Pastafari and also the new Flame restaurants and enjoyed both.  Pastafari was excellent and I enjoyed the new Flame restaurant very much.  I felt there was an appropriate menu of choices available and felt the quality of the food was very good.

 

I did have contact with some of the management and supervisory personnel and felt they were all very much on task and placing customer service at the top of their priority list.  Donna Grant was very visible and readily accessible to guests and was very attentive to anything that needed her attention.  Lorna Brammer was also very accessible and would walk through the areas where guests were during the day to talk to people and inquire if they were happy with things and if there was anything that needed her attention. 

 

I did have several trips ‘off campus’ to visit various bars and restaurants and enjoyed all of it and encountered no difficulties or problems of any sort.  As always with travel anywhere, appropriate vigilance regarding personal safety and security is always advisable.

 

The day or departure, check out was very smooth and efficient with no delay at all.  (Frankly, I’d be hard pressed to suggest any way the Front Desk staff could be any better than what I experienced on this trip.)

 

I had arranged in advance for Rocky’s to pick me up at a specific time and they were there as promised.  Actually, they arrived earlier than the appointment time and were waiting patiently for me when it was time to depart.

 

The return trip to MoBay was smooth and uneventful and I had plenty of time prior to my flight for check-in, shopping, lunch, etc. prior to my flight.

 

The American Airlines flight to Charlotte departed on time with no issues and arrival in Charlotte was smooth.  There was some delay in Immigration but nothing unexpected.  The baggage arrived soon after I got to Customs and processing through Customs was very smooth and quick.

 

There was a minor flight delay of less than a half hour departing Charlotte (probably due to a storm west of the airport) but the rest of the return home was uneventful.

 

There were a couple things about the Hedo visit I thought were out of the ordinary and worth mentioning here:

 

One day there was a small drone that appeared to be flying over the water just off the beach down near the dock and between there and the end of the property near Sandals.  I never saw it come down toward the north end of the beach.  While it was probably innocuous, several of the people out in the swimming area that noticed it voiced their concern and displeasure with its presence.  Many speculated whether it may have a camera aboard, who was operating it, why it was there, etc. and generally didn’t feel good about it being there.  I did not address this with Hedo management because I thought it may be associated with a modeling photo shoot that was occurring on the property all week.  I assume they were aware of the drone and it was either authorized by them, which is what I suspect was the case, or they would take appropriate measures to end its operation.  Again, at no time that I’m aware of did it come down to the nude beach end of the property and the other end of the beach was virtually vacant all week.

 

I spent a lot of time in the swimming area and saw there were a bunch of baby stingrays (I think they were baby Yellow Stingrays) hanging out in the swimming area.  At times, I could observe several at the same time, so I’m sure I wasn’t just seeing the same critter multiple times.  I’m fairly confident I observed roughly 9 or 10 separate individuals in one morning.  These pups were pretty small; I’d guess the body (less the tail) was only about 6 or 8 inches long.  They seemed pretty curious about things and displayed no fear or caution of people.  As a result, people often were getting WAY too close to them and it would be easy to inadvertently step on one of them.

 

In summary, I had a great trip that met my expectations in every way and I’m very happy with the trip and everything that was provided by American, Rocky’s, and Hedo.

 

Lyle