(News release from Couples Resorts.)
The main pool and swim-up bar at Couples Negril will be closed from October 9, 2018 through October 31, 2018 for routine maintenance and up-grades. The work will occur during daylight hours and we do not anticipate any noise issues that will impact our guest’s stay.
While we recognize the inconvenience for guests that have already made their travel plans for this time period, our Couples Negril team is working hard to develop unique and exciting experiences only available during this time period. We will be announcing these unique experiences once finalized.
In addition, the Couples brand is renowned for our large percentage of repeat guests and we are happy to extend one complimentary night, to be used for future stays within 12 months, to any guest already booked and that keeps their reservation unchanged. For guests that do not anticipate a return stay within 12 months, we will offer a $250 resort credit (valid for spa, private dinners, merchandise and more…) should their plans remain unchanged. The complimentary night on return stays and the $250 resort credit are not combinable. Return stay offers will be issued to guests prior to departure from the resort.
Should guests want to make changes, we are offering the ability to move to another Couples resort (similar room category) with no additional costs. All relocation requests will be handled by Reservations Manager, Dilly Ann Grant. Please send requests to firstname.lastname@example.org and kindly allow 48 hours for confirmation.