Sharry - February, 2009
Just returned from 10 days in the gorgeous sun (not a drop of rain until we headed back to the airport) at Hedo II. Following are our observations of what was yet another fantastic trip.
The
Marvelous
Without question, what makes our visits so memorable is the kind, thoughtful and genuinely friendly staff at Hedo II. Our sincere thanks to:
Dellie, our easy-going, happy, punctual and safe taxi driver. If you need a taxi, get Dellie’s number from the front desk.
The ladies at the Front, including Triguel Goulbourne, happily, quickly and efficiently took care of every question we had or request we made.
The Groundskeepers always greet you and work tirelessly to keep the property looking so spectacular.
Geraldine, in Housekeeping, treated us like 5-star Resort guests with nothing forgotten, a freshly cleaned room daily and thoughtfully remembered to bring missing hand towels at the end of the day if there had been none available earlier on.
The waitstaff, both servers and cleaners, in the main dining room met us with a smile and a “You Good?” … without fail. The service in the main dining room is consistently terrific.
Special thanks to Teddy Johnson for his visits, assistance and that smile!
Heartfelt thanks to Sherlene Forrester, Adrian Robinson, Windruff, Yolandi and Melodie for making our visits to the dining room a pleasure.
Finally, a standing ovation to Winston, a true gentleman, a kind person and an incredibly talented performer.
If each of us treated others the way we are treated at Hedo II, the world be a better place!
The Towel Program, which we were a bit worried about, turned out to be a total non-issue. Worked like a charm. No complaints with it at all.
The breakfast buffet is always fabulous. The made-to-order omelets are delicious, the bacon, the waffles … very yummy … always a perfect start to the day.
The Prude Grill is magnificent with table service and a wide variety of foods to choose from.
The Spa services are tremendous. Special thanks to Roslyn for a relaxing massage on the beach.
Kevin Levee, the General Manager, is always around chatting with guests and dining with them. He is an extremely thoughtful man and is always interested to chat with any guest.
You do not need to visit the Nude side of the Resort in order to have an outstanding vacation. The Prude side offers everything to ensure you have a fantastic trip.
The disco is a blast! Great music, lots of dancing room and loads of fun.
The piano bar is a really nice way to end an evening as well.
The Good
The food at supper is better for people who are not picky eaters. If you are picky you might have a bit of trouble being satisfied at supper. Most guests always have full plates and seem quite happy with their meals. We are very picky eaters which is not the Resort’s fault. We were thrilled to see the made-to-order Pasta Station open every night which meant if we could not find something at the buffet, we could have pasta. That being said, it would be great if they had a small section at supper every night serving burgers.
The Bad
Guests “saving” beach loungers, and not using them, has got to be the most disappointing thing at the Resort. There are people who want to “use” the loungers. It is wrong that many guests feel they can “save” loungers with a towel, a shoe, a magazine, etc. and never use it. Guests should be able to hold their lounger for an hour while they go get some lunch or float in the Sea but certainly not for the entire day. We spoke with Management about this and true to form they will be looking into this to try to rectify.
Not Resort
related: We ran
in to one very rude man from a large group who was booked at
the Resort. Do
not let someone who is part of a large group treat you
unfairly because you are there as an individual.
We have each paid for our trip and we all deserve to
use the facilities.